According to informed sources in the Ministry of Communications, dues worth KD 10,000 were collected from expatriates departing from the country via Kuwait International Airport during the first day of the electronic interface between the systems of the Ministry of Communications and the Ministry of Interior.
They revealed that the process “was carried out smoothly” on Wednesday morning via the ministry’s collection office at the airport. The sources explained that the new approach will contribute significantly to collecting the dues owed by expatriates to the ministry, especially for using the landline service. This process especially targets workers in the private sector who are not bound by regulations and laws to obtain a liability release in exchange for obtaining the end of service, as is the case for expatriate employees in government agencies.
On the other hand, the official spokesman of the Ministry of Communications Dr. Ahmad Al-Husseini stated that the ministry’s launch of a new service via the unified government application for electronic services (Sahel) for receiving complaints from citizens about the ministry’s services, and providing users with access to the application. In a recent press statement, Dr. Al-Husseini explained that the new service can be applied from the application by selecting the “Services” menu, and choosing the Ministry of Communications and then the option “Citizen Service”, through which requests can be submitted regarding complaints related to the ministry’s services. It is also possible to submit a request for the right of access to decisions, circulars, results of investigations and other decisions issued by the ministry.
Source- Arab Times.